Knowledge management in tourism
نویسنده
چکیده
The study and practice of knowledge management has grown rapidly since the 90s, driven by social, economic, and technological trends. Tourism has been slow in adopting this approach due to not only a lack of gearing between researchers and tourism, but also to a ‘‘hostile’’ knowledge adoption environment. In response to these facts models for knowledge management application have been gradually created with the aim to increase the competitiveness and to improve the innovative processes in tourism.
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